Privacy Policy
Effective Date: March 30, 2026
SearchStreet (“Company,” “we,” “us,” or “our”) operates SearchStreet. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our platform.
1. Information We Collect
Information You Provide
- Account Information: Name, email address, company name, job title, and billing details
- Business Data: Deal pipeline data, financial documents, due diligence materials, portfolio information, and investor communications you upload or create within the Service
- Communications: Messages you send to us, including support requests and feedback
Information Collected Automatically
- Usage Data: Pages visited, features used, timestamps, and interaction patterns
- Device Information: Browser type, operating system, IP address, and device identifiers
- Log Data: Server logs, error reports, and performance metrics
Information from Third Parties
- Data from integrated third-party services (CRM, data rooms, accounting tools) that you authorize
- Payment processing data from our payment provider (we do not store full payment card numbers)
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the Service
- Process transactions and send billing-related communications
- Power AI-assisted features (deal sourcing, document analysis, recommendations)
- Send product updates and service-related announcements
- Respond to support requests
- Detect and prevent fraud, abuse, or security incidents
- Comply with legal obligations
We do not sell your personal information or business data to third parties.
3. AI Data Processing
SearchStreet uses artificial intelligence to analyze documents, source deals, and generate insights. When using AI features:
- Your data is processed to generate outputs relevant to your use case
- We do not use your proprietary business data to train general-purpose AI models
- AI-generated outputs are derived from your data and publicly available information
- You may opt out of specific AI features by contacting support
4. Data Sharing
We share your information only in the following circumstances:
- Service Providers: With vendors who help us operate the Service (hosting, payment processing, analytics), bound by confidentiality obligations
- Legal Requirements: When required by law, regulation, legal process, or governmental request
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users
- With Your Consent: When you explicitly authorize sharing with a third party
5. Data Security
We implement commercially reasonable security measures, including:
- Encryption of data at rest and in transit (TLS 1.2+)
- Access controls and authentication mechanisms
- Regular security assessments
Compliance Note: We are actively working toward SOC 2 certification but do not currently hold this or equivalent certifications. We are committed to continuous improvement of our security practices and will update this policy as our compliance posture matures.
6. Data Retention
- Active Accounts: We retain your data for the duration of your subscription
- After Cancellation: Your data is available for export for 30 days after account termination, after which it is permanently deleted
- Legal Holds: We may retain certain data longer if required by law or to resolve disputes
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Delete your personal information (subject to legal retention requirements)
- Export your data in a machine-readable format
- Object to certain processing activities
To exercise these rights, contact us at privacy@unpromptedholdings.com. We will respond within 30 days.
8. Cookies and Tracking
We use essential cookies to operate the Service and optional analytics cookies to understand usage patterns. You can manage cookie preferences through your browser settings. We do not use cookies for third-party advertising.
9. International Data Transfers
The Service is hosted in the United States. If you access the Service from outside the United States, your information may be transferred to and processed in the United States. We take reasonable steps to ensure your data is protected in accordance with this Privacy Policy.
10. Children’s Privacy
The Service is not directed to individuals under 18. We do not knowingly collect personal information from minors. If we learn that we have collected information from a minor, we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-app notification at least 30 days before the changes take effect.
12. Contact
For privacy questions or data requests, contact us at:
- Email: privacy@unpromptedholdings.com
- Mail: SearchStreet, Attn: Privacy